Freshdesk.com Freshdesk | Customer support software by Freshworks
An online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster. Sign up for a free tr...
Freshdesk.com Overview
Freshdesk.com is a cloud-based customer service software that aims to provide businesses with an efficient and automated solution for their customer support needs. The site is hosted by AMAZON-02, which suggests that it has a robust and reliable infrastructure in place to support its users.
The site’s title, "Freshdesk | Customer support software by Freshworks," provides a clear indication of what it offers. The tagline, "An online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster," gives a better idea of how it achieves its goals.
As the site is geared towards businesses, it is appropriate for all audiences. Thus, it is family-friendly.
The site has a high volume of traffic, with 59754 unique users per day and 496693.1742 pageviews. This indicates that the site is popular and has relevance in its industry. Additionally, their SSL certificate is issued by Amazon, ensuring that data shared on the site is secure and protected.
However, the site's PageSpeed Insights score of 36 is not ideal. It means that the site’s page speed is below average and needs to be improved. This is crucial because a slow site can lead to a high bounce rate, which can ultimately affect user engagement and conversions. Thus, the site's webmasters need to evaluate its speed and optimize its performance to improve its overall user experience.
In summary, Freshdesk.com is an efficient and automated cloud-based customer service software geared towards businesses. It has a high volume of traffic, a robust infrastructure, and a secure SSL certificate. Nonetheless, its PageSpeed Insights score needs improvement to enhance its overall usability and user experience.
Freshdesk.com Rank Summary
Audience Geography. Where are freshdesk.com visitors located?
| Country | Visitors |
|---|---|
 United States US | 27.4% |
| India IN | 26.2% |
| Brazil BR | 4.8% |
| Canada CA | 3.6% |
| Mexico MX | 2.6% |
| Australia AU | 2.4% |
| Mauritius MU | 2.2% |
| South Africa ZA | 2% |
| United Kingdom GB | 1.8% |
| Other | 27% |
| Country | Pageviews |
|---|---|
| India IN | 24.5% |
| United States US | 22.9% |
| Mexico MX | 8.3% |
| Mauritius MU | 6.6% |
| Canada CA | 6.4% |
| Philippines PH | 6.1% |
| Brazil BR | 4.9% |
| Nigeria NG | 1.6% |
| South Africa ZA | 1.5% |
| Other | 17.3% |
| Country | Rank |
|---|---|
| Mauritius MU | 14 |
| Philippines PH | 211 |
| India IN | 306 |
| South Africa ZA | 375 |
| Canada CA | 467 |
| Israel IL | 577 |
| Chile CL | 583 |
| Mexico MX | 603 |
| United States US | 670 |
| Australia AU | 674 |
| Hong Kong HK | 736 |
| Nigeria NG | 770 |
Where do visitors go on freshdesk.com?
| Subdomain | Pageviews |
|---|---|
| deporprivehd.freshdesk.com | 7.33% |
| checkoutsupport.freshdesk.com | 6.62% |
| byjusclasses.freshdesk.com | 3.68% |
| cybba.freshdesk.com | 3.39% |
| razorpay.freshdesk.com | 2.62% |
| guext.freshdesk.com | 2.44% |
| lumentac.freshdesk.com | 2.3% |
| redlineadv.freshdesk.com | 2.11% |
| wearmandala.freshdesk.com | 1.99% |
| other | 67.58% |
| Subdomain | Pageviews per User |
|---|---|
| guext.freshdesk.com | 130 |
| soulmanifestation.freshdesk.com | 100 |
| instantlyfresh.freshdesk.com | 80 |
| byjusclasses.freshdesk.com | 73 |
| redlineadv.freshdesk.com | 65 |
| deporprivehd.freshdesk.com | 62 |
| nicecycle.freshdesk.com | 60 |
| referralcandy.freshdesk.com | 58 |
| myvestige.freshdesk.com | 50 |
| jarvee.freshdesk.com | 48 |
| other | 10.56 |
| Subdomain | Reach |
|---|---|
| freshdesk.com | 8.37% |
| shiprocket.freshdesk.com | 4.38% |
| support.freshdesk.com | 2.71% |
| checkoutsupport.freshdesk.com | 2.2% |
| cybba.freshdesk.com | 1.46% |
| razorpay.freshdesk.com | 1.17% |
| deporprivehd.freshdesk.com | 1% |
| jobcoach.freshdesk.com | 0.79% |
| smartwave.freshdesk.com | 0.74% |
| lumentac.freshdesk.com | 0.73% |
| other | 38.53% |
How popular is freshdesk.com?
| Period | Global Rank | Global Rank Delta |
|---|---|---|
| past 3 months | 1316 | -356 |
| past month | 928 | -665 |
| past week | 1227 | 216 |
| yesterday | 1914 | 1483 |
| Days | Pageviews Rank | Pageviews Rank Delta | Pageviews per Million | Pageviews per Million Delta | Pageviews per User | Pageviews per User Delta |
|---|---|---|---|---|---|---|
| 90 | 693 | -179 | 692 | 28.1% | 8.23 | 2% |
| 30 | 502 | -333 | 966 | 70.6% | 8.42 | 2% |
| 7 | 669 | 69 | 736 | -10.44% | 8.3 | 10% |
| 1 | 1015 | 725 | 52 | -71.829% | 8.9 | 10% |
| Days | Reach Rank | Reach Rank Delta | Reach per Million | Reach per Million Delta |
|---|---|---|---|---|
| 90 | 1774 | -484 | 333 | 26% |
| 30 | 1218 | -894 | 469 | 68% |
| 7 | 1631 | 325 | 370 | -18.2% |
| 1 | 2538 | 1969 | 250 | -74.642% |
Freshdesk.com Website Safety
We gather website safety and reputation data and compare it with available third-party sources so we calculate own safety and trustworthiness rate based on information that we get.
Norton ConnectSafe evaluates freshdesk.com for any unsafe and insecure content. The results are critical for families with young children.
SafeSearch is used as a parental control tool to filter out any inappropriate for your children search results on your devices: phones, tablets or personal computers.
Malware: not found.
Phishing: not detected.
Unwanted software: not found.
Harmfull applications: not found.
Google Safe Browsing notifies when websites are compromised by malicious actors. These protections work across Google products and provide a safer online experience.
McAfee assesses freshdesk.com for a meaningful set of security threats. Featured dangers from annoying pop-ups to hidden Trojans, that can steal your identity, will be revealed. McAfee does not analyze freshdesk.com for mature or inappropriate content, only security checks are evaluated.
The WOT calculates reputation of the freshdesk.com. This reputation system receives ratings from users and information from third-party sources, assesses the freshdesk.com for safety features and confirms, whether freshdesk.com is suitable for children.
| Domain | *.freshdesk.com |
| Issuer Organization | Amazon |
| Issuer | Amazon RSA 2048 M03 |
| Algorithm | RSA-SHA256 |
| Valid form | 07/25/2024 |
| Expiration | 08/22/2025 |
| Signed | Certificate is not self signed |
| Additional Domains |
*.freshdesk.com freshdesk.com |
Freshdesk.com Rank History
Alexa Rank shows how popular freshdesk.com is in comparison with other sites. The most popular site has Alexa Rank equals 1. If freshdesk.com has Alexa Rank equals 100,000, then it is in TOP 100,000 popular sites in the world. The rank is calculated using a combination of average daily visitors to freshdesk.com and pageviews on freshdesk.com over the past 3 months.
Freshdesk.com Hosting Information
ASN ID: 16509
ASN Title: AMAZON-02 - Amazon.com, Inc., USLast Update: 07/07/2024
#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/whois_tou.html
#
# If you see inaccuracies in the results, please report at
# https://www.arin.net/resources/whois_reporting/index.html
#
# Copyright 1997-2018, American Registry for Internet Numbers, Ltd.
#
ASNumber: 16509
ASName: AMAZON-02
ASHandle: AS16509
RegDate: 2000-05-03
Updated: 2012-03-02
Ref: https://rdap.arin.net/registry/autnum/16509
OrgName: Amazon.com, Inc.
OrgId: AMAZON-4
Address: 1918 8th Ave
City: SEATTLE
StateProv: WA
PostalCode: 98101-1244
Country: US
RegDate: 1995-01-23
Updated: 2017-01-28
Ref: https://rdap.arin.net/registry/entity/AMAZON-4
OrgAbuseHandle: AEA8-ARIN
OrgAbuseName: Amazon EC2 Abuse
OrgAbusePhone: +1-206-266-4064
OrgAbuseEmail: abuse@amazonaws.com
OrgAbuseRef: https://rdap.arin.net/registry/entity/AEA8-ARIN
OrgTechHandle: ANO24-ARIN
OrgTechName: Amazon EC2 Network Operations
OrgTechPhone: +1-206-266-4064
OrgTechEmail: amzn-noc-contact@amazon.com
OrgTechRef: https://rdap.arin.net/registry/entity/ANO24-ARIN
RTechHandle: AC6-ORG-ARIN
RTechName: Amazon-com Incorporated
RTechPhone: +1-206-266-2187
RTechEmail: ipmanagement@amazon.com
RTechRef: https://rdap.arin.net/registry/entity/AC6-ORG-ARIN
#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/whois_tou.html
#
# If you see inaccuracies in the results, please report at
# https://www.arin.net/resources/whois_reporting/index.html
#
# Copyright 1997-2018, American Registry for Internet Numbers, Ltd.
#
Freshdesk.com Domain Registration and Settings
Domain Name: FRESHDESK.COM
Registry Domain ID: 119843106_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.namecheap.com
Registrar URL: http://www.namecheap.com
Updated Date: 2024-04-02T07:50:55Z
Creation Date: 2004-05-11T21:19:07Z
Registry Expiry Date: 2025-05-11T21:19:07Z
Registrar: NameCheap, Inc.
Registrar IANA ID: 1068
Registrar Abuse Contact Email: abuse@namecheap.com
Registrar Abuse Contact Phone: +1.6613102107
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Name Server: NS-1270.AWSDNS-30.ORG
Name Server: NS-1955.AWSDNS-52.CO.UK
Name Server: NS-350.AWSDNS-43.COM
Name Server: NS-514.AWSDNS-00.NET
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2024-09-09T11:30:32Z
| Host | A Record | TTL |
|---|---|---|
| freshdesk.com | 18.244.124.5 | 60 |
| freshdesk.com | 18.244.124.78 | 60 |
| freshdesk.com | 18.244.124.32 | 60 |
| freshdesk.com | 18.244.124.34 | 60 |
| Host | MX Record | Priority | TTL |
|---|---|---|---|
| freshdesk.com | aspmx.l.google.com | 10 | 300 |
| freshdesk.com | alt1.aspmx.l.google.com | 20 | 300 |
| freshdesk.com | alt2.aspmx.l.google.com | 30 | 300 |
| freshdesk.com | aspmx2.googlemail.com | 40 | 300 |
| freshdesk.com | aspmx3.googlemail.com | 50 | 300 |
| Host | NS Record | TTL |
|---|---|---|
| freshdesk.com | ns-1270.awsdns-30.org | 300 |
| freshdesk.com | ns-1955.awsdns-52.co.uk | 300 |
| freshdesk.com | ns-350.awsdns-43.com | 300 |
| freshdesk.com | ns-514.awsdns-00.net | 300 |
| Host | TXT Record | TTL |
|---|---|---|
| freshdesk.com | MS=0C0ECA0DED4FEA38DD91BD7C963FF3E1149B19E5 | 60 |
| freshdesk.com | MS=ms20153233 | 60 |
| freshdesk.com | facebook-domain-verification=66objfbfqci42q91b05p0mbinby04v | 60 |
| freshdesk.com | google-site-verification=7osy61fdLAB2qqoS6RpI3XXjbMY2H1fUZRNQtr_5u1w | 60 |
| freshdesk.com | google-site-verification=R8zDF9qsqup4qkQ6JEATQFelFWhCw_DL_0v57AjDW2s | 60 |
| freshdesk.com | google-site-verification=r7U0cO3JCFcWuV6Fv0Gr3ecTCAwDTfSsBettTN6XDT0 | 60 |
| freshdesk.com | google-site-verification=tl7HPJBPcTjmTQLGYGadzLUO6Rx8OzHcjZsP9aVu5NM | 60 |
| freshdesk.com | include:status-page-domain-verification=db7d1v5mn16h | 60 |
| freshdesk.com | rovag_verification_token=A3093FB681144F4C83F66823EB95C0F5 | 60 |
| freshdesk.com | v=spf1 include:sendgrid.net include:_spf.google.com -all | 60 |
ns-350.awsdns-43.com
TTL: 300
Email address: awsdns-hostmaster.amazon.com
Serial: 1
Refresh: 7200
Retry: 900
Expire: 1209600
Minimum: 86400
Freshdesk.com HTML Check
Freshdesk.com Desktop Performance
Last tested: 06/12/2016
| Total Resources | 217 |
| Number of Hosts | 80 |
| Static Resources | 64 |
| JavaScript Resources | 44 |
| CSS Resources | 3 |
Freshdesk.com Mobile Insights
Last tested: 12/02/2019
| Total Resources | 226 |
| Number of Hosts | 75 |
| Static Resources | 102 |
| JavaScript Resources | 51 |
| CSS Resources | 8 |
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